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Frequently Asked Questions

  • presale

    Pre-ordering is like a normal purchase process. Simply click on “Pre-order” and complete the order process via the shopping cart.

  • goodies

    If you pre-order, you will receive exclusive merchandise such as three underdog picks, a sturdy carrying case and a hand-signed certificate. You will also benefit from free shipping.

  • payment

    We offer a variety of payment methods, including PayPal, Apple Pay, Google Pay, Amex, Maestro (EC), Mastercard and Visacard. There's something for everyone!

  • effects

    The CHUCK has four built-in effects: REVERB, DELAY, CHORUS and WAH. This gives you everything you need for a flexible and versatile setup.

  • presets

    The presets differ mainly in their sound. From clean sounds to fat metal sounds, everything is included - so you are perfectly equipped for every style.

  • Special

    CHUCK combines the best of both worlds: an analog tube preamp for warm, authentic sound and digital manipulation for maximum flexibility.