Refund policy
Right of withdrawal for distance contracts
Distance contracts are contracts for the supply of goods or the provision of services, including financial services, concluded between an entrepreneur and a consumer using exclusively means of distance communication, unless the contract is not concluded within the framework of a distribution or service system organized for distance selling.
The right of withdrawal does not apply to customers who are entrepreneurs pursuant to Section 14 (1) of the German Civil Code (BGB) and are therefore acting in the exercise of their commercial or self-employed activity when concluding the purchase contract.
Customers who are consumers and to whom the provisions on distance selling contracts within the meaning of Section 312b BGB apply may cancel their contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are handed over to them before the deadline expires - also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient.
Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period. The revocation is to be sent to:
IMM electronics GmbH
Leipziger Str. 32
09648 Mittweida
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to us the goods or services received and any benefits (e.g. benefits of use), or if you are only able to return or surrender them in part or in a deteriorated condition, you must compensate us for the loss in value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Items that can be sent by parcel post are to be returned at our risk in the original box. You have to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed 40 euros or if, in the case of a higher price of the item, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
End of the revocation instruction
The return is excluded if the delivery item has been made according to special specifications and wishes of the customer.
Cancellation form
If you wish to cancel the contract, please complete this form and return it to:
IMM electronics GmbH
Leipziger Str. 32
09648 Mittweida
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for notification on paper)
Date
(*) Delete as appropriate
Distance contracts are contracts for the supply of goods or the provision of services, including financial services, concluded between an entrepreneur and a consumer using exclusively means of distance communication, unless the contract is not concluded within the framework of a distribution or service system organized for distance selling.
The right of withdrawal does not apply to customers who are entrepreneurs pursuant to Section 14 (1) of the German Civil Code (BGB) and are therefore acting in the exercise of their commercial or self-employed activity when concluding the purchase contract.
Customers who are consumers and to whom the provisions on distance selling contracts within the meaning of Section 312b BGB apply may cancel their contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are handed over to them before the deadline expires - also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient.
Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period. The revocation is to be sent to:
IMM electronics GmbH
Leipziger Str. 32
09648 Mittweida
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to us the goods or services received and any benefits (e.g. benefits of use), or if you are only able to return or surrender them in part or in a deteriorated condition, you must compensate us for the loss in value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Items that can be sent by parcel post are to be returned at our risk in the original box. You have to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed 40 euros or if, in the case of a higher price of the item, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
End of the revocation instruction
The return is excluded if the delivery item has been made according to special specifications and wishes of the customer.
Cancellation form
If you wish to cancel the contract, please complete this form and return it to:
IMM electronics GmbH
Leipziger Str. 32
09648 Mittweida
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / provision of the following service (*)
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for notification on paper)
Date
(*) Delete as appropriate